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Spam Info Bot, [13.11.16 11:22]
Hello! I’m Telegram’s official Spam Info Bot. I can help you find out if your account was limited. I’ll also explain why this happens and what you can do to regain the full functionality. Send /start to launch me.
@Aliii, [23.11.16 17:17]
/start
Spam Info Bot, [23.11.16 17:17]
Dear @Aliii,
I’m afraid some Telegram users found your messages annoying and forwarded them to our team of moderators for inspection. The moderators have confirmed that you’ve been sending spam.
Unfortunately, your account is now limited. You will not be able to send messages to people who do not have your number in their phone contacts or add them to groups and channels. Of course, when people contact you first, you can always reply to them.
@Aliii, [28.11.16 13:12]
This is a mistake
Spam Info Bot, [28.11.16 13:12]
If you think the limitations on your account were applied by mistake, you can submit a complaint. All complaints will be reviewed by the team’s supervisor. Please note that this will have no effect on limitations that were applied with a good reason. Would you like to submit a complaint?
@Aliii, [28.11.16 13:12]
Yes
Spam Info Bot, [28.11.16 13:12]
Great! Please confirm that you have never sent this to strangers:
- Unsolicited advertising of any kind
- Promotional messages
- Shocking materials
Did you ever do any of this?
@Aliii, [28.11.16 13:13]
No! Never did that!
Spam Info Bot, [28.11.16 13:13]
Great! I’m very sorry if your account was limited by mistake. Please write me some details about your case, I will forward it to the supervisor. Why do you think your account was limited, what went wrong?
@Aliii, [28.11.16 13:13]
Dear Telegram Support,
My Telegram account has been spammed suddenly and I cannot send message to any contacts whom I don’t have their number, if I am the chat starter.
Kindly help to fix the issue and remove the spam report.
Best Regards.
Spam Info Bot, [28.11.16 13:13]
Thank you! Your complaint has been successfully submitted. Our team’s supervisors will check it as soon as possible. If this was a mistake, all limitations will be lifted from your account soon.
Spam Info Bot, [28.11.16 15:29]
Dear @Aliii,
Your complaint has been reviewed by the team’s supervisor. Unfortunately, it is not possible to remove the limitations. We are worried that we can't guarantee our users' safety from unwanted messages, should this account be released again.
Remember that you can always message your mutual contacts and reply to anyone who messages you first.